Our Cancellation Policy

What is Motocupid's Cancellation Policy?

You can now cancel an order when it is in packed or processing status, as long as the cancel option is available on Website. Any amount paid will be credited into the same payment mode using which the payment was made.

How do I cancel my Order?

Tap on “My Orders” section under the main menu of our Website and then select the item or order you want to cancel, or write to contact@store.motocupid.com

I just cancelled my order. When will I receive my refund?

If you had selected Cash on Delivery, there is no amount to be refunded because you haven’t paid for your order. For payments made via Credit Card, Debit Card, Net Banking, UPI, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation.